By providing 24/7 access to payroll and benefits information via the Ramathibodi Intranet
Employee Profile
The transparency of the ESS portal improves trust. Employees no longer have to visit the HR office for minor queries like payslips or leave balances; they can access this information via mobile or desktop. hr iservice rama
This is the front door for employee inquiries. Instead of sending an email that gets lost, employees open a "case." AI-powered chatbots within can resolve 60-70% of common questions (e.g., "How many sick days do I have left?") without human intervention. By providing 24/7 access to payroll and benefits