Use active voice. Instead of "The beaker should be cleaned," write "Clean the beaker with 70% IPA."
Document ID: PD-SOP-666 Effective Date: Immediately Subject: Patient Retention & Symptom Amplification Protocols Department: Product Lifecycle Management (PLCM) pharma devils sop
There is no ambiguity. The process is repeatable. The devil is exorcized. Use active voice
The next time you take a prescription, remember: There is a war being waged over a piece of paper—the SOP. Ensure the angels, not the devils, are writing the rules. not the devils