Panasonic Maintenance System For Electric Bicycles ((top)) | Download Exclusive

This is almost always a driver issue. The VIF-11 cable uses a Silicon Labs CP210x driver. Download the latest driver from the link below, then manually assign COM port 3 or 4 in Device Manager.

Here’s what you need to know:

To use this "exclusive" system, specific hardware and authentication are typically required: This is almost always a driver issue

A Micro USB cable (typically Type B to Standard A) connects the PC to the e-bike's console or display unit. This is almost always a driver issue

: Do not remove the USB cable or press console buttons during a firmware update, as this can cause the motor unit to fail. Service guide - Panasonic Industry Europe This is almost always a driver issue