Why are we here, What are we striving for?

Search the official Dynabook Support site (formerly Toshiba) using the laptop's model number (found on the bottom of the laptop) rather than the component number to find the correct Bluetooth stack. Use Windows Update/Device Manager: Right-click the Start button and select Device Manager .

Upon boot, Windows should detect the battery. Check Device Manager > Batteries. If only "Microsoft AC Adapter" appears, the battery is not communicating. Repeat step 3.