: iMazing relies on Apple drivers to communicate. If pairing fails, navigate to Edit > Preferences > General (Windows) and select Reinstall Mobile Device Services .

Add iMazing.exe , AppleMobileDeviceService.exe , and AppleMobileDeviceProcess.exe to your antivirus or firewall whitelist. 3. Troubleshooting for Mac Users

Disconnect your device, wait 5 seconds, and plug it back in. Unlock Your Screen:

Wi-Fi pairing requires a successful USB pairing first to establish the secure connection. Connect your device to iMazing & pair it with your computer 11 Mar 2026 —

Reconnect to the computer and tap when the prompt appears. 🔌 Step 2: Check Apple Mobile Device Support

: If none of the above steps work, reaching out to imazing's customer support can provide personalized assistance and troubleshooting steps.