Symantec removed resetpass.bat from SEPM 14+ installations to prevent unauthorized local password resets.
But if you're running , things have changed. Here is what you need to know about finding or replacing that tool. 1. Where did resetpass.bat go in version 14? Symantec removed resetpass
If you use a custom admin username (e.g., symadmin or companyadmin ), pass it as an argument: symadmin or companyadmin )
Here are some best practices to keep in mind when using the resetpass.bat utility: Symantec removed resetpass