The "HAP 51 Authorization Code Update" has been . All internal systems now comply with the payer’s REF*G1, 10-digit numeric requirement. No further action is required for users on the updated software version (v2.4.1+).

An update (UPD) is only possible if the original HAP 51 authorization is still active. Expired or finalized authorizations typically require a new request (not an update).

Instead of filing a new authorization (which would take 5 days), they submitted a via the portal, changing the service date to 06/22. The update was approved in 4 hours. The claim was resubmitted and paid in full.

Thank you for your prompt attention to this security update.