1.5.3 30 | Apple Service Toolkit -

Lena had assumed grief, maybe a phantom audio glitch. But now, watching the toolkit’s progress bar inch past 78%, she wasn’t so sure. The serial number on the phone matched a unit that had been reported lost in a hiking accident three years ago. The owner? The same woman’s daughter.

The toolkit closed itself. The screen went black. The woman’s phone was now a brick, not even DFU mode responsive. Apple Service Toolkit - 1.5.3 30

Updated diagnostic procedures for the iMac Pro , MacBook Pro with M1 chip , and Mac mini with M1 chip . Lena had assumed grief, maybe a phantom audio glitch

Given that Apple has since released AST 2 (for Apple Silicon) and AST 3 (unified for all modern Macs), why would a technician seek out ? Lena had assumed grief