: Go to the NVR/DVR settings and ensure NTP (Network Time Protocol) is enabled and that the time exactly matches your PC's time. If a DST shift just occurred, wait until the next day for the index to normalize, or view the footage directly via the device's web interface.
If the error is intermittent, clearing the current process might help. failed to start playback netsdk returns error smart pss best
or ensuring they are using a 32-bit version of the software if on an older OS. Compatibility Mode : Try running the SmartPSS installer or the Windows 7 Compatibility Mode Administrator Rights : Right-click the SmartPSS shortcut and select "Run as Administrator" to ensure it has full access to the network SDK. 3. Network and Security Configuration : Go to the NVR/DVR settings and ensure